Service Terms & Conditions

LEGAL

SERVICE TERMS AND CONDITIONS

AND PORTAL TERMS OF USE

Mahj In The City | Bambird Scramble League

Last Modified: August 14th, 2026 at 11:45 am

The parties and the Services.

These Service Terms and Conditions and Portal Terms of Use (this "Agreement") are a binding contract between you ("you," "participant," or "player") and Mahj In The City, LLC ("Mahj In The City," "Company," "we," "us," or "our"). This Agreement governs your registration for and participation in the Bambird Scramble league and our other programs and events (the "League") and your access to and use of our online registration and player portal (the "Portal," and together with the League and our related services, the "Services").

Please read carefully.

BY CHECKING THE ACCEPTANCE BOX, CREATING AN ACCOUNT, COMPLETING REGISTRATION, PAYING A FEE, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU AGREE TO THIS AGREEMENT, THE PLAYBOOK, THE PLAYER CODE OF CONDUCT, ANY APPLICABLE OFFICIAL RULES, AND OUR PRIVACY POLICY, EACH INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, DO NOT REGISTER FOR OR USE THE SERVICES.

Key provisions.

This Agreement contains provisions that limit our liability, require you to assume the risks of in-person play, release us from certain claims, and, if elected, waive class actions. Please read Sections 8, 20, 21, 22, and 23 carefully.

1. Acceptance; Incorporated Policies

You must affirmatively accept this Agreement to register for or use the Services. When you register, you also agree to the following, each of which we may update from time to time and each of which is incorporated by reference: (a) the Bambird Scramble Playbook and league rules (the "Playbook"); (b) the Player Code of Conduct; (c) any Official Rules that apply to a specific season, promotion, giveaway, or prize program; and (d) the Privacy Policy. If there is a conflict between this Agreement and an incorporated policy, this Agreement controls unless the policy expressly states otherwise. Current versions are available on the Website or through the Portal.

2. Definitions

In addition to terms defined elsewhere in this Agreement:

"Account" means your registered participant account.

"Company Materials" has the meaning given in Section 15.

"Content" means any data, text, images, scores, messages, or other materials made available through the Services.

"Official Rules" means the separate rules that govern a specific promotion, giveaway, sweepstakes, or prize program.

"Playbook" means the Company’s league rules, formats, and procedures.

"Season" means a defined period of League play.

3. Eligibility

You must be at least 18 years old, reside in the United States, and be able to enter into a binding contract to register for or use the Services. By registering, you represent that the information you provide is accurate and that you meet these requirements. The Services are intended for use only by persons located in the United States.

4. Accounts and Registration

(a) Account. To participate, you must create an Account and provide accurate, current, and complete information, including your name, email address, telephone number, and city or region of play, and keep it updated.

(b) Security. You are responsible for keeping your login credentials confidential and for all activity under your Account. You agree to notify us promptly of any unauthorized use. We may disable any credential at any time in our discretion, including if we believe you have violated this Agreement.

(c) One account. Your Account is personal to you. You may not create an Account for anyone else, share your Account, let anyone else use it, or maintain more than one Account without our permission.

5. License to Access and Use the Services

Subject to your compliance with this Agreement, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and the Company Materials solely for your own participation in the League. We reserve all rights not expressly granted. This Agreement does not sell or assign to you any ownership interest in the Services or the Company Materials.

6. The League and How Play Works

The Bambird Scramble is a seasonal, ladder-style mahjong league offered in various cities for adult players of all skill levels, playing as singles or teams. You register for a Season, are placed on a ladder or leaderboard, self-schedule matches with other participants through or in connection with the Portal, play those matches in person, and submit your scores. Formats, Seasons, cities, schedules, and rules are described in the Playbook and on the Website and may change. We do not guarantee any particular number of matches, opponents, availability, locations, standings, or outcomes.

7. Self-Scheduling and Match Play

(a) You arrange matches. The Services let you propose and arrange matches with other participants, including selecting dates, times, and locations. You and the other participants (not the Company) decide when, where, and whether to play.

(b) Play and scoring. You are responsible for showing up as scheduled, playing according to the Playbook, and accurately reporting scores. We may adjust or void results we believe are inaccurate, incomplete, or obtained in violation of the rules.

(c) In-person play. Matches are played in person at locations the participants choose. See Section 8 regarding locations and assumption of risk.

8. Locations; Venues We Do Not Control; Assumption of Risk; Release

(a) Locations. Matches take place at locations selected by participants, which may include restaurants, clubs, and other public or private venues and, where permitted, private homes. We do not own, operate, control, inspect, staff, or supervise these locations, and we are not responsible for their condition, safety, accessibility, conduct, or availability.

(b) Assumption of risk. You participate in matches and related activities voluntarily and at your own risk. You acknowledge that mahjong play and related in-person activities involve inherent risks, including risks arising from travel, venues, private homes, and interactions with other people. You are responsible for your own safety and belongings and for deciding whether a proposed location and match are appropriate for you. If you host or attend a match at a private home or other location, you do so at your own risk.

(c) Release. To the fullest extent permitted by law, you release and agree not to sue Mahj In The City and its owners, members, managers, employees, contractors, and agents (the "Released Parties") for any injury, illness, death, loss, or damage to person or property arising out of or relating to any match, location, venue, travel to or from a match, or interaction with another participant, host, or third party. This release does not apply to liability that cannot be released under applicable law.

9. Participant Interactions and Contact Information

(a) Shared contact information. To make self-scheduling work, we make certain participant information (including name, email address, telephone number, city or region, and ladder standing) available to other participants in your league or city, and your information is made available to them. You may receive lists or rosters of other participants’ contact information. By registering, you consent to this sharing, which is necessary to participate.

(b) Permitted use only. You may use other participants’ contact information only to arrange, confirm, and play League matches and for League-related communication. You may not use it to send spam or marketing, to harass anyone, to build or share any list or database, or for any purpose unrelated to the League. You must delete it if we ask or when you leave the League.

(c) We do not control other participants. We do not control, and are not responsible for, how other participants actually use your information once it is shared, and a participant may use it in ways that violate this Agreement and that we cannot prevent. We do not currently provide in-app messaging, and participants often communicate directly by email, text, or third-party messaging applications (such as WhatsApp) that we do not own or control. We are not responsible for, and disclaim all liability for, any communications, conduct, disputes, or harm among participants, whether online or in person. You interact with other participants at your own risk.

(d) Privacy. Our collection, use, and sharing of your information are described in the Privacy Policy.

10. Ladders, Leaderboards, and League Rules

Ladders, leaderboards, standings, scoring, tie-breakers, promotion and relegation, and related matters are governed by the Playbook. We administer the League in good faith and may make decisions about eligibility, scoring, standings, rule interpretation, disputes, and discipline. Our decisions on these matters are final. We may correct errors and update standings at any time.

11. Prizes

(a) Non-cash prizes. Where offered, prizes for League play consist of physical mahjong-related merchandise or similar items, not cash. Prizes vary by city, Season, and program, may be limited in quantity, and are subject to availability. Prizes have no cash value and cannot be transferred, exchanged, or redeemed for cash unless we state otherwise in writing.

(b) What is offered, and where. The specific prize, if any, offered in a given city, Season, or program, and who is eligible to win it, will be described in the applicable Official Rules or program materials. A prize offered in one city or program is not a representation that the same or any prize is available in another. We will describe prizes accurately and will not misrepresent what is offered or to whom.

(c) Taxes and delivery. You are responsible for any taxes on a prize you receive. If we ship a prize, you must provide accurate delivery information, and risk of loss passes on shipment.

(d) Official Rules. Some promotions, giveaways, sweepstakes, or prize programs may be subject to separate Official Rules that include eligibility, odds, and other legally required terms. Where Official Rules apply, they control over this Section for that promotion.

12. Fees, Payment, Taxes, and No Refunds

(a) Fees and authorization. Registration and program fees are described at the time of registration and are payable through our third-party payment processor. You authorize us and our processor to charge the applicable fees to your selected payment method, and you represent that you are authorized to use it.

(b) No refunds. ALL FEES ARE NON-REFUNDABLE, INCLUDING IF YOU WITHDRAW, ARE SUSPENDED OR REMOVED, MISS OR CANCEL MATCHES, OR DO NOT COMPLETE A SEASON, EXCEPT AS REQUIRED BY LAW OR AS WE OTHERWISE STATE IN WRITING.

(c) No-shows and cancellations. You are responsible for scheduling, attending, and completing your matches. Missed matches, late arrivals, and no-shows may affect your standing and may be handled as described in the Playbook, including scoring penalties or forfeiture.

(d) Taxes; changes. Fees are exclusive of any applicable taxes, which are your responsibility. We may change fees for future Seasons; any change applies prospectively.

13. Acceptable Use

You agree not to, and not to permit or assist anyone else to:

use the Services in any way that violates any applicable law or regulation, or for any unlawful, fraudulent, or unauthorized purpose;
falsify scores or results, cheat, or manipulate ladders, leaderboards, or standings;
harass, threaten, defame, or harm other participants, hosts, or venues, or infringe or violate their rights;
misuse other participants’ contact information as described in Section 9, or send spam or unsolicited marketing;
upload or transmit any viruses or other harmful code, or interfere with or disrupt the Services or their security;
use any robot, spider, scraper, or other automated means to access the Services or collect data, or attempt to gain unauthorized access to any account, system, or data;
reverse engineer, decompile, or attempt to derive the source code or structure of any part of the Services; or
remove, obscure, or alter any proprietary notice, or otherwise use the Services in a manner not permitted by this Agreement.

14. Player Conduct; Code of Conduct; Suspension and Termination

(a) Expected conduct. You agree to play fairly, follow the Playbook and the Player Code of Conduct, treat other participants, hosts, and venues with respect, and comply with all applicable laws and venue rules.

(b) Enforcement. We may investigate suspected violations and, in our discretion, may issue warnings, adjust scores or standings, remove you from a match, Season, or the League, suspend or terminate your Account, and withhold prizes. No refund is owed for conduct-related removal.

15. Intellectual Property; Restrictions on Use; No Competing Use; Confidentiality

(a) Ownership. The Services, the Playbook, league rules and formats, forms, graphics, training and instructional materials, communications, Website and Portal content, software and platform features, operational documents, methods, processes, and know-how, and the "Mahj In The City" and "Bambird Scramble" names, logos, and branding (collectively, the "Company Materials") are owned by Mahj In The City or its licensors and are protected by intellectual property and other laws. Company Materials may include confidential and proprietary information and trade secrets.

(b) Restrictions. You will not, and will not permit or assist any other person to, directly or indirectly:

copy, reproduce, modify, adapt, translate, distribute, publish, display, or share any Company Materials, including materials, forms, graphics, communications, training resources, Website or Portal language, software features, or operational documents;
use the Company’s program structure, methods, processes, confidential information, strategies, or know-how to create, launch, operate, advise, promote, or assist a competing or substantially similar league, program, product, or service;
provide any Company Materials, information, or internal processes to another person or business for the purpose of developing or supporting a competing or substantially similar offering;
create derivative works or a competing program based on what you learn, receive, or access through the Services or your relationship with us; or
retain or use any Company Materials, confidential information, or proprietary materials after your participation or relationship ends.

(c) Confidentiality. You will keep the Company’s confidential and proprietary information confidential, including the Company Materials, use it only for authorized participation in the League, and not disclose it to others. This obligation continues after your participation ends.

(d) Return or deletion. When your participation or relationship ends, or upon our request, you will stop using and will return or permanently delete all Company Materials and confidential information in your possession or control, and confirm in writing that you have done so.

(e) Survival; injunctive relief. The restrictions in this Section survive termination of this Agreement and your participation. You acknowledge that a breach may cause irreparable harm for which money damages would be inadequate, and that we are entitled to seek injunctive and other equitable relief, in addition to any other remedies, without posting a bond.

(f) Authorized use only; partners. The access and materials we provide are solely for participating in an authorized Bambird Scramble, and not for creating or helping anyone create a competing version. Parties who operate or host authorized Bambird Scramble leagues (for example, Scramble Partners) are subject to a separate written agreement containing additional confidentiality, non-use, non-competition, return-of-materials, and remedies provisions. The provisions in this Section bind all users of the Services.

16. User Content and Feedback

(a) User Content. If you post or submit content through the Services (including messages, photos, scores, or comments ("User Content")) you are responsible for it, you represent that you have the right to submit it and that it does not violate any law or third-party right, and you grant us a non-exclusive, royalty-free, worldwide, transferable, sublicensable license to use, reproduce, modify, display, and distribute it in connection with the Services and our operations and marketing.

(b) Feedback. If you give us feedback or suggestions, we may use them freely, without restriction or obligation to you.

17. Publicity and Media Release

(a) Grant. League play, events, and gatherings may be photographed, filmed, or recorded. By participating, you grant Mahj In The City and its service providers and representatives a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and sublicensable right to use your name, image, likeness, voice, city, and ladder standing, and any photographs, video, or recordings of you taken in connection with the Services, for advertising, marketing, promotional, social media, and operational purposes, in any media now known or later developed, without further notice, approval, or compensation.

(b) Opt-out. If you do not want your image used in our marketing or social media, you may notify us in writing at the contact address below, and we will make reasonable efforts not to use newly created materials that feature you. This does not require us to remove or recall materials already created, published, or distributed.

18. Service Availability; Modifications

We may change, suspend, discontinue, or impose limits on any part of the Services at any time, with or without notice. The Services may be unavailable from time to time, including for maintenance, updates, or reasons outside our control. We do not warrant that the Services will be available, uninterrupted, timely, secure, or error-free, and we are not liable for any unavailability. We are currently developing a new web-based platform and may later offer a mobile application; additional or updated terms may apply as the Services evolve.

19. Third-Party Services

The Services may rely on or integrate third-party products and services, such as payment processors, hosting and software providers, analytics tools, and messaging applications. We are not responsible for third-party products or services, which are governed by their own terms and privacy policies, and your use of them is at your own risk.

20. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY MATCHES, OPPONENTS, LOCATIONS, OR PRIZES WILL BE AVAILABLE, OR THAT PARTICIPANTS, HOSTS, OR VENUES WILL ACT LAWFULLY OR APPROPRIATELY. WE ARE NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF PARTICIPANTS, HOSTS, VENUES, OR OTHER THIRD PARTIES. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE RELEASED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, OR FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO THE SERVICES, ANY MATCH OR EVENT, ANY LOCATION, OR ANY INTERACTION AMONG PARTICIPANTS, UNDER ANY LEGAL THEORY, EVEN IF FORESEEABLE. THE COLLECTIVE TOTAL LIABILITY OF THE RELEASED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. THE FOREGOING DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

22. Indemnification

You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Services, your participation in the League, your User Content, your interactions with other participants, hosts, or venues, your violation of this Agreement or any incorporated policy, your violation of any law or third-party right, and your other acts and omissions.

23. Dispute Resolution. Before starting any formal complaint, demand, or proceeding, you agree to contact us and try in good faith to resolve any dispute informally for at least 30 days.

24. Governing Law and Venue

This Agreement is governed by the internal laws of the State of North Carolina, without regard to its conflict-of-laws rules. Subject to Section 23, any dispute will be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the exclusive jurisdiction of those courts and waive any objection to venue. Notwithstanding the foregoing, the Company may seek injunctive or other equitable relief for any actual or threatened breach of its intellectual property or proprietary rights in any court of competent jurisdiction, and each party consents to the jurisdiction of such courts for that purpose.

25. Term; Suspension; Termination; Effect

(a) Term. This Agreement applies while you have an Account or participate in the Services. You may stop using the Services at any time.

(b) Our rights. We may suspend or terminate your Account or participation at any time, with or without notice, for any reason, including violation of this Agreement or any incorporated policy. Fees are non-refundable as described in Section 12.

(c) Effect and survival. On termination, your license to use the Services and Company Materials ends, and you must comply with Section 15. Provisions that by their nature should survive will survive, including Sections 8, 9, 11, 12, 15, 16, 17, 20, 21, 22, 23, 24, and 26.

26. General

(a) Entire agreement. This Agreement, together with the Playbook, the Player Code of Conduct, any Official Rules, and the Privacy Policy, is the entire agreement between you and us regarding the Services and supersedes prior understandings on that subject.

(b) Severability. If any provision is held unenforceable, the rest remains in effect and the provision will be modified to the minimum extent necessary to be enforceable.

(d) Assignment. You may not assign this Agreement without our consent. We may assign it freely, including in connection with a business transaction.

(e) Relationship. You and the Company are independent parties. This Agreement does not create any partnership, joint venture, employment, or agency relationship, and there are no third-party beneficiaries.

(f) Electronic communications. You consent to receive communications and records from us electronically, including by email or through the Services, and agree that electronic communications satisfy any legal requirement that a communication be in writing.

(g) Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.

(h) Time to file claims. You must bring any claim arising out of or relating to this Agreement or the Services must within one (1) year after the cause of action accrues, or it is permanently barred, except where a longer period is required by law.

(i) Notices; headings. We may provide notices through the Services or by email. You may contact us at the address below. Section headings are for convenience only.

27. Contact Us

Mahj In The City, LLC

Email: bambirdscramble@mahjinthecity.com

Mailing address: 631 Colville Road, Charlotte, NC 28207

ACKNOWLEDGMENT. BY CHECKING THE ACCEPTANCE BOX AND COMPLETING REGISTRATION, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS AGREEMENT, THE PLAYBOOK, THE PLAYER CODE OF CONDUCT, ANY APPLICABLE OFFICIAL RULES, AND THE PRIVACY POLICY.